Backup Software That
Saves Your Servers From Ruin

Complete Backup Solution: BackupAssist is the backup software that lets you preserve anything: files, folders, apps, drives, physical servers, Hyper-V hosts and guests, and more. Incremental backups make your life easy.

Automated or On-Demand Backups: Straightforward backup scheduling lets you set and forget. Our software includes many popular backup schemes for you to choose from. Alternatively, create your own, tailored to the redundancy level you want.

Supported Backup Destinations: Backup directly to local drives, network locations (NAS), HDD, RDX, USB Drives, iSCSI, Tape, or public and private cloud.

Advanced Cloud Backup: Our software includes several advanced cloud backup features, from Data Deduplication to Cloud Independence. (With Cloud Backup Add-on)

Archival Backups: Create super-compressed and encrypted backups of your rarely used data, in preparation for cold storage.

Incremental & Differential: Only backup what needs to be changed since your last backup. Save time, space and bandwidth.

Real Time Management: Create, manage, monitor and receive reports on your backups in real time, both locally and remotely.

Military-Grade Encryption: Secure Bitlocker or AED 265-bit Encryption.

USB Security Key: Create a USB security key as well as a passcode to your backups.

Full VSS, CSV Support: Completely supports all Hyper-V technologies, including Volume Shadow-Copy Service (VSS), Microsoft Replica, and Cluster Shared Volumes (CSV).

Dedicated Hyper-V Tab: A dedicated Hyper-V tab lets you easily manage and monitor the backup status of your Hyper-V guests.

Create Data Containers: Store your backups in portable and reliable data containers. Supports VHDX data containers up to 65 TB in size.

Advanced Hyper-V Backup: Create granular restore-ready backups of your Hyper-V guests. (With Hyper-V Advanced Add-on)

Advanced Exchange Backup: Create granular restore-ready backups of your Exchange Databases, so you can restore individual mail items. (With Exchange Granular Add-on)

Advanced SQL Backup: Create near-continuous backups of your SQL servers so you never lose any transaction data. (With SQL Continuous Add-on)

Comprehensive Tape Support: Get top-level tape backup support for popular Modern Windows Software. (With Tape Archiving Add-on)

Cloud Backup Throttling: Our software lets you automatically throttle the upload and download speed for all your cloud backup jobs, so your business’s bandwidth remains intact.

Fast and Easy: Our easy-to-use UI lets you restore critical data with a few clicks.

Just What You Need: Bring back selected files, folders, apps, drives, and Hyper-V guests from a backup, without needing to restore it all.

Multi-Backup Search: Quickly and easily search single or multiple backups for the exact data you need. Supports wildcard search.

Connectless Search: Search your backups to see if they’ve got the files you need, without having to connect them.

Hyper-V Restore: Restore entire Hyper-V guests or data from within a host. You can also precisely select and restore files from within Hyper-V guest backups (With Hyper-V Advanced Add-on).

Microsoft Exchange Recovery: Restore your whole Exchange Server or select databases.

Advanced Exchange Recovery: Granularly restore lost e-mails, attachments, appointments, contacts, calendar data, and more. Inject these items directly into a live Exchange Server, whether it’s the same or a different one. Alternatively, restore them to a PST. (With Exchange Granular Add-on).

Rescue SQL Data: Track down individual SQL activity and restore an SQL database to a specific point in time. If you need to, restore your entire SQL server and databases (With SQL Continuous Add-on).

Failover Support: Tailored to operate in and restore Cluster Shared Volumes (CSV). BackupAssist can restore single, multiple, or all of a host’s guests, including the host itself.

Cloud File Restore: Restore your data from a public or private cloud provider, or offsite location (With Cloud Backup Add-on)

Bare Metal Recoveries: Recovering an entire physical system to bare metal only takes a few clicks. Full recovery is easy, even if your whole system is destroyed.

Instant Hyper-V Recovery: Get your Hyper-V guests back online in seconds, eliminating downtime. While running guests off your backup media, perform a relaxed full recovery in the background.

All The Tools You Need: Our RecoverAssist boot environment is easy to use and understand, presenting you with a toolkit with all the things you need to recover your servers ASAP. It’s not just a 'Next' button.

Easy Driver and App Search: Never scour through directories ever again looking for this driver or that app during a full system recovery. In the boot environment, what you need is only ever a click away.

Customize Your Boot Environment: Create a custom boot environment, adding all the drivers and apps you’ll need for when disaster strikes. We provide you with a dozen popular disaster recovery and diagnostic apps, so you don’t have to go searching.

Combine your Backups and Boot Media: Turn a USB device into a 'Bootable Backup' and a one-stop-shop for data recovery.

Support Team Environment: Communicate with the BackupAssist Support Team from within your boot environment, getting help from our disaster recovery professionals when you need it most.

Hardware Agnostic: You can boot your crashed system to the same or dissimilar hardware.

Continuous SQL Backups: Eliminate downtime and reduce your RPO to as low as five minutes with transaction-level backups.

Own Your Backups: We don’t block your backup behind proprietary code, allowing you to recover your data how and where you wish.

A Single Screen: Manage one, some, or all of your BackupAssist installations from afar with the BackupAssist Multisite Manager. Administer backup and restore jobs for physical and virtual machines.

Remote Deployment: Remotely deploy new installations of BackupAssist to unprotected machines.

Synchronized Network: View all deployed versions of BackupAssist, making sure they're up to date and licensed. If not, quickly fix it from afar.

Complete Visibility: Have instant access to simple or detailed reports on each and every one of your machines. Keep informed of any backup or restoration jobs they're running.

Global Reports: Keep in the loop with instant success, failure, and warning alerts. Set up custom times and dates to recieve current status reports on your machines.

Easy Web App: Our straightforward web display lets you remotely manage your machines over WAN or LAN. Easily configure secure connections via HTTPS.

Set User Permissions: Give people different levels of access to view or manage their own BackupAssist installations.

Shared Reporting: Use a managed recipients list to send detailed reports to those who need it.

Ransomware Protection: CryptoSafeGuard^TM contains features designed to stop ransomware from compromising your backups.

Ransomware Detection: CryptoSafeGuard^TM scans and detects the effects of ransomware activities in source files intended for backup.

Ransomware Response: CryptoSafeGuard^TM immediately alerts you upon detection via SMS and e-mail, and blocks all backup jobs from running to stop them from being compromised.

Manual Scanning: You can run scans for ransomware on request. Select anything from a few files to your whole server! Once the scan has run, you can whitelist or delete any suspicious files detected by CryptoSafeGuard^TM.

Enterprise-Friendly Grace Period: You can roll out CryptoSafeGuard^TM across multiple machines without any worry – this feature has a built-in grace period to make sure your first few scans run smoothly without disrupting existing processes.

CryptoSafeGuard is part of our BackupCare service.

NEW General Data Protection Regulation (GDPR) Compliance: Cortex IT has updated our company processes to align with GDPR and updated BackupAssist 10.4 to comply with GDPR. The BackupAssist updates include an explicit opt-in for diagnostic submissions to support, a password prompt before showing the content of password protected backups, improved security around password storage and changes to data collection to ensure anonymity.

Advanced Private Cloud Backup (WebDAV): You can now back up to a WebDAV-supported location with BackupAssist. This allows you to run and manage your own cloud storage, rather than having to purchase online storage space.

Greater Cloud Backup Efficiency: Your backups now take up even less physical space in your cloud destination. If you’re using online storage such as Amazon or Azure, this is great for reducing storage costs.

Improved CryptoSafeGuard^TM: Enjoy even more peace of mind with our improved version of CryptoSafeGuard. Alerts are now more intuitive and contain improved reporting information about why they were issued.

Manual Scanning: Manually fully scan your system for ransomware before you even run a backup job, flagging any suspicious files and whitelisting them as needed.

Cloud Backup Throttling: You can now preserve your business's bandwidth by throttling the upload and download speed for all your cloud backup jobs. You can set this up under the new Cloud Backup section in the settings tab.

Faster CryptoSafeGuard^TM Scans: Your first CryptoSafeGuard scan is now faster than ever, allowing you to quickly scan the files you are backing up for signs of ransomware.

CryptoSafeGuard^TM Grace Period: A new Enterprise-friendly 'Grace Period' has been added to CryptoSafeGuard. This feature makes sure when you roll out CryptoSafeGuard for the first time, any false-positives on your first few backup jobs will receive a measured response. (Read More)

CryptoSafeGuard^TM - Ransomware protection: CryptoSafeGuard protects your backups from ransomware by stopping infected files from being backed up and prevents your backups from being encrypted.

CryptoSafeGuard^TM - Ransomware protection: CryptoSafeGuard protects your backups from ransomware by stopping infected files from being backed up and prevents your backups from being encrypted.

Public Cloud Backup: BackupAssist 10 now offers public cloud backup, letting you backup files, folders and apps to the cloud. We currently support Amazon and Azure as storage options, with more storage providers to be added in the future.

Cloud Independence: BackupAssist 10 offers Cloud Independence, which frees you up to choose your own cloud provider and data center, so you can pick the best deal and have peace of mind on where your data is physically stored.

Data Deduplication: To keep your bandwidth and cloud hosting costs down, BackupAssist offers advanced data deduplication and compression. Your data is broken down into chunks, deduplicated, and then compressed. This saves time and hosting costs in the cloud, reduces upload/download times, and improves recovery time.

Non-Convergent Encryption: When you send your data to a cloud provider, BackupAssist keeps your data encrypted and siloed with its own data container. This provides an extra level of protection as your data can not be deduplicated further with other customers backups already in the cloud.

Insulated Backup Containers: BackupAssist 10 allows you to create insulated backup containers with AES-256 Military-grade encryption. Encrypted keys, password protection and secure https transfer ensures your cloud provider has zero-knowledge of the content of your data, both at rest (server side) and in transit.

Resilient Transfers: Never send the same data twice! If your backup job is interrupted during the transfer of a large file, your backup job continues exactly where you left off; halfway through that file transfer, without starting from scratch.

Advanced Dynamic Help: Our easy-to-use software has just gotten even easier. In our UI, context-sensitive help is now only ever just one click away, directly connecting you to our online help depository.

Advanced Windows Server 2016 Support: BackupAssist 10 now supports Nested VM Backups and Shielded VM Backups. Create, backup, and restore Nested VMs (guests that host and run within other guests) or Shielded VMs (A VM that can’t be booted up on a non-certified host).